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Your personalised action plan

Thanks for answering those questions. Here are your personalised recommendations for the help you could get.

1. Help paying your mortgage

Get a mortgage payment holiday

If you have a mortgage and you’re not sure you’re going to be able to pay it you can ask for a 3 month mortgage holiday.

How does it work?

In most cases, your bank should let you not pay your mortgage for up to 3 months. Get in touch with your bank and ask them what they can do for you.

Will I have to pay that money back later?

Yes, you won’t be completely let off your payments, but the bank should just add the 3 month total to whatever the remainder of your mortgage is, and then you’ll just pay a little bit more every month when you start making repayments again.

It will mean that you end up paying a bit more in total for your mortgage (as you’ll be paying interest for a bit longer), so don’t automatically take a payment holiday unless you need it

How do I get it?

You’ll need to apply through your bank. Here’s a list of the main banks’ help pages:


2. Help paying your rent

Ask your landlord for help

Get in touch with your landlord (or letting agent if you rent through an agency). Ask the landlord if they can either give you a rent payment holiday, or let you pay a lower rent for a few months. Get whatever you agree in writing. 

How do I ask my landlord?

We know it’s not easy to ask for a rent reduction or break. Remember that landlords may be able to get a mortgage payment holiday from their bank too. Here’s a template you can use to ask your landlord.

You can’t get evicted

The government has made a new emergency law, so that renters will not be evicted, even if you are unable to pay their rent. This will mean that your landlord cannot legally evict you for 3 months (this applies between 26 March – 30 September 2020). This will protect you whether you are renting privately, or from a local council or housing association.

So worse case scenario and you really can’t pay, your landlord cannot kick you out for 3 months.


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